Customer Relationship Manager - Full Time

Job description:We are looking for a dynamic Customer Relationship Executive to manage and strengthen relationships with our customers. The role involves handling inquiries, resolving issues, ensuring customer satisfaction, and driving repeat business. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric mindset.Key Responsibilities:Customer Engagement: Build and maintain strong relationships with customers to enhance retention and loyalty.Issue Resolution: Address customer concerns, complaints, and inquiries in a timely and professional manner.Order & Delivery Coordination: Ensure smooth order processing, timely delivery, and post-sales follow-ups.Feedback Collection: Gather customer feedback to improve products, services, and overall experience.Loyalty & Offers: Inform customers about promotions, discounts, and special offers to drive sales.CRM Management: Maintain accurate customer records and interactions in the CRM system.M...