Customer Relationship Manager

About the Role

At Tiara Hana, our owners and customers aren't just clients — they're part of our family. As a Customer Relationship Manager, you will be the warm, familiar face (and voice) they turn to. You'll know them by name, remember their milestones, and show up for them in ways that go beyond business.

This role is for someone who genuinely loves people — someone who finds joy in a morning check-in call, knows exactly how a client takes their coffee, and wouldn't dream of letting a birthday pass without a heartfelt message, a beautifully crafted card, or a personalized video to make them feel seen and celebrated.

You won't just manage relationships. You'll nurture them, day by day, with care and sincerity — because at Tiara Hana, every owner deserves to feel like our most important one.

What You'll Do

• Serve as the dedicated, go-to point of contact for each ...