About the Role
JD for CRM
>To ensure complaints closure compliance levels as per the defined standards
>To ensure service quality compliance with in the store as per defined standards
>To ensure quality web enquiry , thus ensuring higher customer satisfaction..
>To cross ckk the documentation of all sales
>To complete the desk board on Display data
>Provide support to delivery; installation , validation and commissioning of all product categories.
>Credit Note Dote
>After sales; Customer follow Up
>Happy Calling with customers
>Co-ordinate with Resq team for Defective management, installation & service
>Quotation for Customers for bulk hiring
>Defective Management
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