Full-time

Customer Relationship Asociate

Posted by White Force • Kochi, Kerala, India

📍 Kochi, Kerala 🕒 February 27, 2026

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About the Role

Job description
Customer Support Representative
Job Summary:
We are seeking a dedicated and empatheticCustomer Support Representativeto join our team. In this role, you will be the first point of contact for our customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring satisfaction with our products and services.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
Resolve customer issues by identifying the problem, troubleshooting, and providing effective solutions or escalation to appropriate teams when necessary.
Maintain a thorough knowledge of the company’s products, services, and policies to provide accurate information.
Document customer interactions and update records in the customer relationship management (CRM) syste...
                

Job Details

Location Kochi, Kerala
Job Type Full-time
Category Financial Clerks
Posted February 27, 2026
Deadline April 08, 2026

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