Customer Relations Executive

About Blitz

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare;
helping them with 30% -40% increase in their website conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities

Client Relationship Management

• Be the primary point of contact for daily interactions with assigned clients.
• Develop a strong understanding of each client’s business, delivery priorities, and pain...