Customer Quality Manager

Your Job

Lead global customer-facing quality activities to ensure our products meet or exceed customer expectations. You will resolve escalated quality issues, drive continuous improvement, and serve as the key liaison between customers and internal teams worldwide.

Our Team

Join a collaborative, cross-functional team focused on delivering quality excellence globally. We work closely with Engineering, Manufacturing, Supply Chain, and Operations to embed customer-driven quality throughout the product lifecycle.

What You Will Do

•Act as the global point of contact for customer quality issues.

•Build strong relationships with key customers and lead audits.

•Lead resolution of customer complaints and quality escalations.

•Coordinate cross-functional teams to implement corrective actions.

•Drive continuous improvement projects targeting defect reduction.

•Support New Product Introductions with quality integr...