Full-time
Customer Quality Engineer: Root-Cause & Improvement Leader
Posted by Apwander • seberang perai, penang, Malaysia
About the Role
Responsibilities
- Act as main contact for customer quality issues
- Handle customer complaints, returns, NCR & 8D reports
- Perform root cause analysis (5 Why, 8D, Fishbone, DMAIC)
- Coordinate corrective & preventive actions with internal teams
- Track customer quality data (PPM, defect rate) & prepare reports
- Support audits, continuous improvement & customer visits
Education
- Diploma/Advanced Diploma (Preferred)
Ready to Apply?
Submit your application today and take the next step in your career journey with Apwander.
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