Customer Programs Engineer at RTX

Drive customer satisfaction as a Customer Programs Engineer for the APU team at RTX in Longueuil, Quebec. Manage product performance and customer relationships in a hybrid work setting.
This role within the Customer Service Program team focuses on enhancing APU performance in Commercial Aviation. You will oversee product safety and reliability while ensuring compliance with customer, manufacturer, and regulatory requirements. Your expertise in project management will be key as you analyze market forecasts and optimize operating costs to meet strategic program needs.
Key Responsibilities:
• Conduct APU-related customer service engineering activities
• Ensure product safety, reliability, and maintenance support
• Meet obligations to customers and aviation authorities
• Develop marketing strategies for new programs or customers
• Analyze technical data to drive actionable strategies
Requirements:
• Bachelor’s degree with 8+ years or Master's with 6+ years
• E...