Customer Program Manager

Customer Program Manager 2

Job Title: Customer Program Manager 2 | Job Code: MG2-OPS-CPM | Level: Band 10 | Direct/Indirect Indicator: Indirect | Location: Kulim, Kedah, Malaysia

Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Manager 2
Remote Position: No

Detailed Description

• Acts as the primary interface between the customer and the company for managing specific programs to achieve planned revenue and profits for smaller customer accounts.
• Works as a member of teams responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule.
• Coordinates and hosts regular (as needed) program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• With guidance from more experienced team membe...