Full-time

Customer Performance Intern

Posted by M-KOPA • Thika, Nairobi County, Kenya

📍 Thika, Nairobi County 🕒 February 27, 2026

About the Role

We are looking for a Customer Performance Intern to support our Mobility Operations team in managing customer relationships, loan repayments, and fleet performance as we scale our e-mobility business across African markets.

''This role offers the opportunity to gain hands-on experience in fintech operations at the intersection of mobility and financial inclusion. You'll support customer outreach, debt collection, and fleet management activities that help thousands of customers build credit while accessing income-generating assets, working alongside experienced professionals in collections, operations, and customer success''

About Us

We foster a culture where operational excellence meets genuine care for customer outcomes. Our team values data-driven decision-making, collaborative problem-solving, and processes that balance business performance with customer dignity. You'll gain practical experience in how collections, fleet management, and custom...

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