Full-time
Customer Operations & Support Specialist
Posted by ZUS COFFEE • Subang Jaya, Selangor, Malaysia
About the Role
A popular coffee chain is seeking a Customer Operations Specialist to handle customer inquiries, support order management, and process returns. The ideal candidate will ensure timely responses and resolutions while maintaining accurate documentation. This role requires collaboration with internal teams to enhance customer experience and adherence to service standards. Strong communication skills and experience in e-commerce operations are essential for success in this position.
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