Do you want to work in an international and multinational company as a Customer Operations & Services Officer?
Do you want to thrive in a leading company in the lubricant supply for the shipping industry?
Apply now!
As a Customer Operations & Services Officer for Marine Lubricants, you will:
Manage and process customer orders efficiently.Handle customer inquiries, ensuring timely follow-up and resolution.Oversee delivery operations using SAP, ensuring smooth and accurate procedures.Monitor stock levels daily, managing replenishment to guarantee product availability with management approval.Ensure precise and timely invoicing for all customer transactions.Track and support prompt payment collections.Collaborate with the team to achieve high-performance results.Address and resolve customer complaints, escalating to management when necessary.Provide regular feedback to managem...