Full-time

Customer Operations Manager AMI 2.0 at Hydro One

Posted by Hydro One • rankin, on, Canada

📍 rankin, on 🕒 June 06, 2026

About the Role

Become a pivotal leader at Hydro One as a Customer Operations Manager specializing in Advanced Metering Infrastructure 2.0. Your role involves managing teams and ensuring efficient service delivery across Ontario.
As a Manager, you will oversee a team of professionals delivering customer electrical services, including connections and emergency repairs. The position demands frequent travel to monitor performance and ensure compliance with safety and operational standards while fostering a culture of excellence.
Key Responsibilities:
• Manage, coach, and guide a diverse team for success
• Conduct field visits and monitor team performance
• Uphold safety compliance and operational regulations
• Prepare and present performance reporting to leadership
• Optimize job packaging and resource management
Requirements:
• Proven experience in customer operations management
• Strong leadership skills with a focus on safety
• Ability to manage projects and resources ...

Ready to Apply?

Submit your application today and take the next step in your career journey with Hydro One.

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