Customer Operations Associate (Back Office)

OverviewCOMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Operations Associate (Back Office)INDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php18,000-Php25,000WORK SET UP: Work on siteBenefitsHMOGovernment benefits13th Month PaySick LeaveRequirementsBachelor's degree holderWith at least 1 experience in back-office customer service operationsAmendable to work on siteAmendable to attend face to face interviewCan start as soon as possibleResponsibilitiesHandles customer inquiries and requests through email and phone in a timely and professional mannerProvides accurate information regarding products, services, billing, orders, or account concernsHandles client inquiries via email and phone regarding shipment status, documentation, and delivery schedulesCoordinates with operations, wareho...