Customer Onboarding Manager

Requirements

• The ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of Tipalti’s SaaS products
• Bachelor's degree in a relevant field or equivalent practical experience
• 4+ years of implementation, project management, consulting, or customer success experience with SaaS applications
• Excellent project management, communication, and problem-solving skills
• Ability to work in a fast-paced, deadline-driven start-up environment
• Passionate about customer service and proactively identifying solutions
• (Desirable) Hands-on experience implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc
• (Desirable) Accounts Payable and Procurement knowledge
• (Desirable) Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.)

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