Full-time

Customer Onboarding Lead

Posted by Jio • Surat, Gujarat, India

📍 Surat, Gujarat 🕒 February 27, 2026

About the Role

We at Jio are hiring for Customer Onboarding Lead
Key requirements are
1. Graduation
2. Experience of 4-6 years
Job Description
1. Monitor the work of data verification agents to reduce rejection rate
2. Ensure adherence to process service level agreement to meet TAT
3. Audit Customer acquisition forms verified by data verification agents
4. Extend support in regulatory audits
5. Train the stakeholders on submission of correct KYC documents
6. Circulate product and process updates to team and channel partners
7. Assist in activation, verification & feedback survey of COCP accounts

Ready to Apply?

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