Full-time

Customer Master Data Management Supervisor

Posted by SGS • Las Pinas, Metro Manila, Philippines

📍 Las Pinas, Metro Manila 🕒 March 01, 2026

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About the Role

Job Description
Process
Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
First contact for issues escalation within B2C process (Customer Master Data)
Cooperation with Internal and External Audit
Performing B2C (Customer Master Data) controls
Advising other team members in terms of B2C (Customer Master Data) process matters
Introduce Improvements within B2C process (Customer Master Data)
Coordination:
Coordinate completion of B2C (Customer Master Data) processes
Delegate tasks
Distribute the workload and supervise the team in day-to-day operations
Managing HR Matters
Communicate deadlines
Monitor the team performance
Resolve or escalate any process issuesAttend and lead team meetingsPrepare reportsBuilding relationship with the countries during day-to-day operations
Communication:

            

Job Details

Location Las Pinas, Metro Manila
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted March 01, 2026
Deadline April 10, 2026

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