Full-time
Customer Journey Architect for Process Excellence
Posted by Globe Telecom • Taguig, Metro Manila, Philippines
About the Role
A telecommunications company in the Philippines is seeking a professional to enhance customer experience through process management and design. The ideal candidate will have 3-5 years of experience in customer experience management and a strong understanding of Agile methodologies. You will lead transformation initiatives aimed at improving efficiency and the overall customer journey, collaborating closely with key stakeholders. A Bachelor's Degree in Business or a related field is required.
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