Customer Insights Manager
Posted by Motorola Solutions • Kraków, Lesser Poland Voivodeship, Poland
About the Role
Job Description
Role Overview
The Customer Insights Project Manager drives the Voice of the Customer and Voice of Employee agenda by expertly managing the entire feedback lifecycle. This role is crucial for designing, executing, and optimizing survey programs; translating complex data into clear, actionable advice for stakeholders; and ensuring that customer intelligence actively guides strategic business decisions. By combining survey expertise, stakeholder engagement, and advanced analytics, the Customer Insights Project Manager ensures that customer feedback is not just collected but transformed into strategic advisory that drives growth, innovation, and stronger customer relationships.
Scope of Responsibilities:
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