Full-time

Customer Insights Manager

Posted by Alchemic (previously Echo) • India, India, India

📍 India, India 🕒 March 01, 2026

About the Role

About us:

Alchemic (previously Echo) is a market research platform that helps companies get customer insights in hours, not months - without sacrificing quality. We make it possible to run AI interviews over voice, video, text, and WhatsApp, and automatically generate consultancy-grade reports for business decision-makers. Every customer conversation is mined for insights and made searchable, so company knowledge is never lost.


Location : Fully Remote

Type : Full-time


Role Description:

This is a remote, full-time role for a Customer Insights Manager with Alchemic. You will be responsible for:

  • Running AI-powered research projects - You will own client outcomes, ensuring our clients get high-quality insights fast.
  • Process implementation - Identify gaps and implement processes to fill them.
  • Process automation - Work with the tech team to automate ...

Ready to Apply?

Submit your application today and take the next step in your career journey with Alchemic (previously Echo).

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