Customer-Focused Settlements Administrator

Join NRT as a Settlements Administrator, where your focus on customer inquiries and operational support drives success. Make your mark in the financial processing landscape!
Reporting to the Manager, Settlement, TNS, this vital role involves supporting the Settlements Team through effective problem-solving and transaction processing. You'll handle customer inquiries, perform adjustments, and ensure compliance with payment regulations. Your commitment to excellence will enhance the team's overall customer service mission.
Key Responsibilities:
• Utilize analytical skills to resolve customer questions
• Process reversals and manage financial transactions
• Investigate discrepancies for accurate adjustments
• Assist with month-end accounting entries and statements
• Perform administrative duties and coordinate special projects
Requirements:
• College diploma and applicable experience required
• Proven organizational and time-management skills
• Ability to ...