Customer-Focused HVAC Specialist Role

Enhance customer satisfaction as an HVAC Specialist with ECCO Supply, delivering exceptional service in a dynamic environment. Utilize your sales experience to process inquiries efficiently and support our team.
ECCO Supply is seeking an enthusiastic HVAC Specialist to join our growing branch. This role focuses on engaging with customers and assisting them over the phone, in-person, and via email, ensuring their needs are met promptly. As the face of our operations, you will handle sales inquiries and orders, while simplifying product understanding to elevate customer satisfaction.
Key Responsibilities:
• Provide exceptional customer service in multiple formats
• Process orders and quotes with accuracy and speed
• Educate customers on product features for better outcomes
• Collaborate with the Outside Sales Team on leads
• Maintain a tidy and professional sales area
Requirements:
• Post-secondary education is an asset
• Experience in HVAC or sales preferre...