About the Role
A leading outsourcing firm in Makati is looking for a Customer Team Lead to manage daily operations and enhance team performance. This role involves overseeing agents, achieving service level targets, handling escalations, and providing coaching. The ideal candidate should have at least 2 years of relevant experience, strong communication skills, and a commitment to customer satisfaction. Join a dynamic team dedicated to delivering exceptional service in the fast-paced world of technical support.
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