Full-time
Customer Experience Team Lead - Hybrid & Coaching
Posted by Visa • WorkFromHome, WorkFromHome, Colombia
About the Role
A leading payment technology company is looking for an experienced team lead to coach and develop a team of customer service representatives. This hybrid position requires a Bachelor's degree and 2+ years in financial services or customer service, along with proven leadership and coaching skills. You will monitor performance metrics and ensure world-class service delivery while fostering team engagement. The role offers an opportunity to make a significant impact by improving customer and teammate experiences.
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