Full-time

Customer Experience Team Lead - Hybrid & Coaching

Posted by Visa • WorkFromHome, WorkFromHome, Colombia

📍 WorkFromHome, WorkFromHome 🕒 March 01, 2026

About the Role

A leading payment technology company is looking for an experienced team lead to coach and develop a team of customer service representatives. This hybrid position requires a Bachelor's degree and 2+ years in financial services or customer service, along with proven leadership and coaching skills. You will monitor performance metrics and ensure world-class service delivery while fostering team engagement. The role offers an opportunity to make a significant impact by improving customer and teammate experiences.
#J-18808-Ljbffr

Ready to Apply?

Submit your application today and take the next step in your career journey with Visa.

Apply Now