Full-time

Customer Experience Specialist

Posted by NBFC • India, India, India

📍 India, India 🕒 February 27, 2026

About the Role

We are hiring for one of our NBFC Client into Wealth Management.


Role: Client Experience Associate

The role is to Outbound Calling of existing Wealth customers


Work Location: Thane


This is completely Outbound Sales role for Wealth customers - HNI & UHNI clients.

Target Based & Incentives too.


· Establishing relationship with registered users

· Understanding client’s requirement, involve RM if needed

· Resolving any of the client queries

· Connecting with clients to give regular updates

· Getting more referrals from the existing users for onboarding new investors on the platform

· Introduction calls for all new customers

· Tracking of query resolutions

· Tagging of all queries raised in CRM


If interested, kindly share your updated resume to discuss & evaluate further.

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