Customer Experience Representative

Description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com 

Competitive Benefits. Meaningful Extras. Unmatched Value.

• A place where you can take your career in the direction you want to grow and go

The Opportunity:

The Customer Experience Representative (CXR) is responsible for responding and resolving customer inquiries across multiple channels (phone, email, social, chat). 

Responsibilities:

• Open and manage existing customer accounts by recording and maintaining account information
• Answers a high volume of customer calls and achieve Service Level of 85%
• Obtain and evaluate all relevant information to handle inquiries, orders, and complaints promptly and professionally
• Direct or escalate requests and unresolved issues t...