Customer Experience Representative (Channel Account Specialist)

**Job Description:**

**ITW Construction** offers a broad range of professional grade tools and fasteners for numerous construction applications. Our products include structural wood fasteners (GRK Fasteners™), concrete anchoring systems (Tapcon®, Red Head®, Ramset®), underlayment screws (Backer-On Rock-On ®), self-drilling screws (Teks®) and drywall anchoring systems (E-Z Ancor®). ITW Residential Mechanical Fastening excels in meeting the growing demands from Pro end-users for high-quality home improvement and construction fastening products. Our products are trusted by industry professionals and each brand is the market leader in its respective category in terms of quality, performance and ease of use.

The **Customer Experience Representative (** **Channel Account Specialist)** provides dedicated support to 80’ assigned channel customers. This role serves as the primary liaison between customers and internal teams including Sales, Distribution, IT, and Finance. ...