Full Time

Customer Experience Rep (1-year contract)

Posted by FedEx • Petaling Jaya, Selangor, Malaysia

📍 Petaling Jaya, Selangor 🕒 March 01, 2026

About the Role

<p>Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking<br><p><span><span>Do you enjoy solving real-world problems and helping people? If you have a can-do attitude and want to be part of a supportive, high-energy team, join us as a Customer Experience Representative for the Malaysian market. We're looking for individuals who are ready to grow, deliver meaningful solutions, and can start immediately.</span></span></p><p><span><span> </span></span></p><p><span><span>This role is based at Uptown 5 Damansara, and reports to the Customer Experience Manager. Be part of a diverse and dynamic team that values collaboration, fun, and service excellence.</span></span></p><p><span><span> <...

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