Full-time
Customer Experience QA Analyst
Posted by Resource X Global • Eastern Manila District, Metro Manila, Philippines
About the Role
An established industry player is seeking a Quality Assurance Specialist to monitor and evaluate customer interactions. This role is crucial for ensuring adherence to quality standards and involves providing detailed feedback to agents to improve their performance. The ideal candidate will have experience in QA roles within a BPO setting and possess strong analytical skills along with a keen attention to detail. Join a dynamic team where your contributions will directly impact customer satisfaction and service quality.
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Submit your application today and take the next step in your career journey with Resource X Global.
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