Full-time
Customer Experience Operations Lead
Posted by Griffith Foods • Angeles, Pampanga, Philippines
About the Role
A global leader in customer experience solutions is seeking an Operations Supervisor to oversee a team, ensuring excellent service across various channels. The ideal candidate will possess strong management skills, an assertive nature, and a focus on customer satisfaction. Responsibilities include coaching agents, developing operational procedures, and maintaining quality standards. A college degree is preferred, along with demonstrated experience in sales or customer service. This role is based in Pampanga, Philippines.
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