About the Role
Job Title: Customer Experience Supervisor
Location : Pune | Type : Permanent, Full-Time | Industry : Chemical/Manufacturing
Role Overview
We are seeking a data-driven Customer Experience Supervisor to lead a dynamic team, optimize order management, and elevate customer satisfaction. You will bridge the gap between day-to-day operations and strategic, cross-functional improvements to drive customer loyalty and retention.
Key Responsibilities
- Team Leadership: Lead, coach, and motivate a customer experience team. Set clear goals, manage workload, and serve as an escalation point for complex issues.
- Operational Excellence: Oversee daily operations, ensure SOP adherence, and partner with regional leadership to eliminate process inefficiencies.
Ready to Apply?
Submit your application today and take the next step in your career journey with Randstad India.
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