Full-time

Customer experience manager

Posted by Posha • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 February 24, 2026

About the Role

Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users
See it in action: ** is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners, Waterbridge Ventures.
What can I expect from this role?
As a Customer Experience Specialist at Posha, we see you as capable of streamlining various processes over the coming few months and helping us navigate roadblocks remotely while we scale and put a few thousand devices at our users home in the US.
What will my work responsibilities look like if I join Posha?
In this role, you’ll be a part of the Customer Success function and key responsibilities shall include but not be limited to –
- Manage all customer-centric communication channels – including app and website chat flows – while maintaining key support metrics
- Handle cus...

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