Full-time

Customer Experience Lead — Quality & Impact

Posted by Sutherland • Kuala Lumpur, Kuala Lumpur, Malaysia

📍 Kuala Lumpur, Kuala Lumpur 🕒 March 01, 2026

About the Role

A leading customer service firm is seeking a Quality Analyst in Kuala Lumpur. This role focuses on evaluating customer transactions to ensure high-quality standards are maintained. Ideal candidates will have strong analytical skills and the ability to communicate effectively. Candidates should be able to work in a fast-paced environment and have at least six months of experience in process transformation. Join us to ensure customer satisfaction and drive performance excellence.
#J-18808-Ljbffr

Ready to Apply?

Submit your application today and take the next step in your career journey with Sutherland.

Apply Now