Full-time

Customer Experience Lead

Posted by CommentSold LLC • India, India, India

📍 India, India 🕒 March 01, 2026

About the Role

About CommentSold CommentSold is America’s #1 live selling SaaS platform, helping creators turn their audiences into engaged communities and thriving businesses.

With over 50 team members already based in India.

Pop.store is the fastest-growing AI-native commerce platform for creators, enabling them to turn content into conversions across Instagram, TikTok, and YouTube.

We empower creators and brands with cutting-edge tools to scale their commerce efforts through high-performing, creator-native content.

In This Role, You Will: Become a product subject-matter-expert for one or more specifically assigned product(s) (i.e., Videeo for Shopify (VFS), PopshopLive (PSL), Pop.Store, or CommentSold Core), ensuring all product questions and escalations are resolved Act as the point of escalation for major technical issues across the assigned product Prioritize critical issues, provide direction, and ensure appropriate internal and external support is delivered ...

Ready to Apply?

Submit your application today and take the next step in your career journey with CommentSold LLC.

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