Full-time
Customer Experience & Issue Resolution Specialist
Posted by UPS • Mexico, Ciudad de México, Mexico
About the Role
A global logistics company based in Mexico City is seeking a Customer Relations Specialist. The role involves managing customer complaints related to delivery problems and handling communications with senior management. The ideal candidate will have strong communication and conflict resolution skills, with experience in customer service preferred. This position will also interact with multiple departments to ensure effective resolution processes are followed and reported back accurately.
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