Customer Experience Export Logistics

Key Responsibilities:
Proactive follow up of Shipments to MENA Region
Tracking of open Shipments with Freight Forwaders (Sea and Air)
Preparation of Export Documents for the assigned markets
Close interaction with Customer Experience, Forwarders, Warehouses
Processing requests for information / quotation
Advising Customer Experience on Logistic matters
Promptly escalating internally
Incoterm handling
Supplier invoices processing
Creation of Reports to Direct Manager We value:
Experience in International Export environment (preferably Freight Forwarder)
Knowledge of Export Requirements / Documents / Regulations
SAP experience
Fluency in English is mandatory. French, Spanish and Turkish would be a plus
Strong communication skills
Team spirit, collaborative, willing to take different challenges, flexibility, dynamic, agile, well- organized
Detail oriented, able to work under pressure and ...