Customer Experience Executive

In your full-time role as a Customer Experience Executive , you will work closely alongside our Fulfilment Manager to deliver an exceptional customer experience across our Formula 1 driver brands.

This is a role for someone who genuinely cares about getting things right for the customer. You'll be the first point of contact for fans and shoppers, handling enquiries across our D2C ecommerce operation - from order queries and returns to product advice and brand-specific questions.

You'll take ownership of our FAQ, keep our help content sharp and up to date, and play a key role in building the systems and processes that underpin a great customer experience. As you grow into the role, the expectation is for you to bring ideas, improve what we do, and raise the bar on the quality of support we deliver.

We're a small team, so it's essential that you're self-motivated, detail-oriented and comfortable working at pace. Yo...