Customer Experience Designer (CX)

We are looking for a driven and creative Customer Experience Designer to join our dynamic team 

Your mission will be to craft exceptional customer experiences by transforming client briefings into immersive and intuitive design solutions. You’ll focus on building seamless experiences across brand touchpoints, digital products, services, and systems that engage and delight users.

Requirements

❏ Facilitate Vision Workshops: Lead workshops with client stakeholders to explore and define the client’s strategic vision, mission, and guiding principles, ensuring alignment with customer experience objectives.

❏ Define Strategic Objectives: Establish clear CX and business strategic objectives aligned with customer needs, service excellence goals, and measurable experience outcomes.

❏ Voice of Customer (VoC) Analysis: Design and interpret Voice of Customer programs by gathering ...