Customer Experience Coordinator LSM | Casablanca (Morocco)

McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. [+]

• Act as a liaison between the Marketing department and the restaurant. Ensuring the smooth flow of information in both directions, through regular reports and meetings with the LSM Pole.

• Analyze and deeply understand the restaurant's local environment and its KPIs, while working closely with the Store Manager, to map the catchment area, identify traffic generators, points of interest, ...