Customer Experience Coordinator Lethbridge

Become the first line of service at Western Tractor Company as a Customer Experience Coordinator in Lethbridge. This full-time role combines customer interaction and administrative support to enhance service operations.
In this vital position, you will ensure exceptional customer experiences while managing front desk operations. Seeking a highly organized individual skilled in service writing, communication, and multitasking, you will be integral to our service department. Your responsibilities will include supporting sales, facilitating service progress updates, and assisting with team coordination while maintaining a welcoming environment.
Key Responsibilities:
• Greet customers and manage inquiries promptly
• Create, update, and close service work orders
• Process customer payments accurately and efficiently
• Maintain organization at the front desk and showroom
• Assist with scheduling and service logistics
Requirements:
• 1-3 years of service writer or a...