Customer Experience Coordinator

Customer Experience Coordinator

We are seeking a Customer Experience Coordinator to join our team on a Monday to Friday basis, with genuine opportunities for career progression. Based at our Support Centre in Gillman, South Australia, this role is ideal for someone looking to build their career in Retail or Administration, or a student currently studying Communications, Business, or a related field.

As the first point of contact for our customers, you will play a key role in delivering exceptional customer experiences. You will manage a wide range of customer enquiries across phone, social media and Zendesk (live chat, tickets, and contact forms), while also supporting our Operations team with administrative tasks as required.

We pride ourselves on being a people-first business, offering a supportive and positive workplace where team members are valued, recognised and encouraged to grow.

Key Responsibilities