Full-time
Customer Experience Associate - TD Canada Trust
Posted by TD • dieppe, westmorland county, Canada
About the Role
Join TD Canada Trust as a Customer Experience Associate in Dieppe, New Brunswick. Facilitate financial transactions and enhance customer relationships while promoting banking products.
In this position, you'll serve as a critical point of contact for customers, processing their financial transactions and addressing concerns. You'll build relationships by understanding customer needs and connecting them with appropriate solutions. Your role directly contributes to achieving business goals and creating an inclusive work environment.
Key Responsibilities:
• Execute financial transactions following industry regulations
• Determine customer needs and recommend tailored solutions
• Handle inquiries and escalate complex issues as needed
• Achieve business objectives through timely processes
• Support team effectiveness and collaboration
Requirements:
• Bilingual in French and English required
• High School diploma and 1+ years of related experience
• Proficien...
In this position, you'll serve as a critical point of contact for customers, processing their financial transactions and addressing concerns. You'll build relationships by understanding customer needs and connecting them with appropriate solutions. Your role directly contributes to achieving business goals and creating an inclusive work environment.
Key Responsibilities:
• Execute financial transactions following industry regulations
• Determine customer needs and recommend tailored solutions
• Handle inquiries and escalate complex issues as needed
• Achieve business objectives through timely processes
• Support team effectiveness and collaboration
Requirements:
• Bilingual in French and English required
• High School diploma and 1+ years of related experience
• Proficien...
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