Customer Experience Associate

You are the ideal candidate if you are obsessed with our customer and our category. You are positive, energetic, and endlessly resourceful. We want someone who is motivated by learning and ready to take on a variety of responsibilities to grow at Boll & Branch, no task is too small or too big! This role will build relationships with our customers and drive lifetime value.

The ideal associate is a dedicated advocate for our customers, with a strong service aptitude and a genuine passion for helping others. They deliver exceptional, people-first support while working with speed, accuracy, and efficiency. By balancing thoughtful problem-solving with timely execution, they consistently meet customer needs and create positive, memorable experiences. If making people happy through efficient, high-quality service energizes you, this is a role you'll truly enjoy.

What you'll do:


+ Engage with customers via email, phone, and chat to resolve a range of inquiries, fr...