Full-time
Customer Experience Associate: Elite Driver Support
Posted by Socotra, Inc. • WorkFromHome, Ciudad de México, Mexico
About the Role
A leading ridesharing company is seeking a Customer Experience Associate in Mexico City. The role requires a passion for customer service and the ability to create positive experiences for users. Responsibilities include providing timely support via chat, email, and phone, as well as troubleshooting app-related issues. Ideal candidates have strong communication skills and experience in customer service. This position offers a hybrid work schedule with office attendance required three days a week.
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