Customer Experience Associate

Work Location

Belleville, Ontario, Canada

Hours

37.5 hours per week

Line Of Business

Personal & Commercial Banking

Pay Details

$22.00 - $27.21 CAD per hour

Job Description

We are looking for a Customer Experience Associate who will develop strong relationships with TD Canada Trust customers, process financial transactions, and recommend appropriate banking solutions.

In This Role, You Will

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and busi...