Customer Experience Associate at Scotiabank

Become part of Scotiabank’s Mattawa branch as a Customer Experience Associate. This role emphasizes building customer relationships and providing top-notch service while handling transactions and sales opportunities.
As a key member of the Canadian Banking Branch network, you will engage with customers, identify their needs, and assist them with mobile banking solutions. Your proactive approach and strong customer service skills will be essential to meet branch targets and enhance customer satisfaction.
Key Responsibilities:
• Forge strong relationships with customers
• Understand and address customer needs
• Assist with day-to-day transactions
• Identify and fulfill simple sales opportunities
• Promote digital banking applications to clients
Requirements:
• Proven customer service experience, work or volunteer
• Ability to work flexible hours
• Familiarity with simple sales situations
• Strong technical skills in banking technologies
• Eagerness ...