Full-time
Customer Experience Ambassador
Posted by Globe Telecom, Inc. • lucena, calabarzon, Philippines
About the Role
Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, and recommendations on best Globe products and services to meet their needs and resolve issues.
Responsibilities
- Assists customers’ journey in using digital channels via face‑to‑face digital user assistance or education.
- Attends to sales and service needs of customers.
- Approves and processes sales and services applications and transactions in the system.
- Processes payment for bills, purchases, and other transactions.
Equal Opportunity Employer. Globe’s hiring process promotes equal opportunity to applicants, and any form of discrimination is not tolerated throughout the entire employee lifecycle. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here.
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