About the Role
Position Type: Entry Level - Individual Contributor
Employment Type: Full-Time and Fixed Term Contract
Work Setup: Onsite, Nightshift
Salary Range: P18,500 - P23,500 monthly
About the Job: Are you passionate about delivering exceptional customer service and resolving customer concerns? Join our client team as a Customer Experience Agent, where you’ll assist customers with their inquiries, ensure accurate documentation, and introduce them to the latest offerings. Curious to learn more? Apply now!
Scope & Responsibilities
- Assist customers with technical issues and concerns related to their use of the product and/or service.
- Document call-related information for auditing and reporting purposes.
- Maintain and update customer information as needed.
- Upsell existing customers on new or enhanced services.
- Maintain a courteous and professional demeanor at all times. ...
Ready to Apply?
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