Customer Experience Advisor

Customer Experience Advisor page is loaded## Customer Experience Advisorlocations: New Zealand | Canterbury | Christchurch SOtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 19, 2026 (13 days left to apply)job requisition id: JR **Company :**Terra Industrial New Zealand Limited**Customer Experience Advisor**Not a typical call‑centre role. This is a hands‑on problem‑solving, complaints and resolution role for someone who enjoys untangling complex issues, working across teams, and delivering fair, timely outcomes for customers.Due to an internal promotion, we are looking for another CX superstar.You’ll join a supportive, collaborative CX team that values clear thinking, empathy, and ownership — and has fun while getting the job done.**What you’ll be responsible for:*** Proactively conducting post‑purchase satisfaction calls to understand customer sentiment, build rapport, and surface opportunities for improvement* Having real conversations — no...