Full-time

Customer Experience Advisor

Posted by Cross Border Talents • Ankara, Turkey, Turkey

📍 Ankara, Turkey 🕒 February 26, 2026

About the Role

About the Role:
Youll be the voice of our company for German-speaking customers, ensuring they get the best service and support experience online.

Responsibilities:

  • Manage email, chat, and phone queries in German

  • Provide accurate information and solutions

  • Escalate unresolved cases as needed

  • Promote a positive customer journey

Requirements:

  • Native-level German, fluent English

  • Based anywhere in Turkey

  • Prior experience in customer service preferred

What We Offer:

  • Work-from-home flexibility

  • Competitive monthly salary in EUR or TRY

  • International work culture

  • Growth opportunities within the company

  • Monthly performance bonuses

Ready to Apply?

Submit your application today and take the next step in your career journey with Cross Border Talents.

Apply Now